If you don't like products which you received, so send them back within 14 days of receiving it. If there is any issue like color match, sizing, or anything, be sure that your return must meet the requirements to get refund or exchange. Mentioned below are the cases, when return cannot be accepted:
• Yoins don't offer refunds on lingerie, earrings, swimwear, and underwear unless the products are visibly defective.
• All the products must be returned with all of the barcode tags intact
• All returned products must be in new condition, unwashed, unused and with original packaging and tags. Any pair of footwear that is returned to Yoins must be unworn and returned in their original box
• Contact Yoins customer service before sending the items back to the store. As returns won't be accepted without being in the knowledge of store
• Once Yoins receive the returned item(s), after checking them the store will issue a refund or arrange a replacement