FastTech is the heaven for tech-savvies located in Pearl River Delta, Hong Kong and operated by Cloud Commerce System Ltd. With being located in the heart of global center for electronics FastTech has access to the latest equipment and gadgets at best possible factory direct rates and prices and these cost savings are shifted to the customers.
When it comes to shipping and delivery, you won’t have to pay for a dime as all the orders are shipped out via Airmail and all around the globe. All the orders over $20 or more will be provided with a tracking number while all the large orders will be upgraded to Speedpost Global Express free of cost. At times the compnay will split large orders into multiple shipments in order to avoid delays.
If you are not satisfied with your order then simply return it to FastTech within 45 days from the date of delivery. If there are delivery errors then customers will not have to pay for the return shipping however, the items that are to be sent back should be in original ad working condition as they were in when received by the customer along with the original packaging and accessories.
FastTech guarantees the safety of the orders and deliveries however, if the items that you have received are dead on arrival or DOA then the company will exchange all damaged items and reimburses the return shipping charges. Make sure that you get in touch with the customer service department within 5 days from receiving your DOA goods and ship them back using least expensive delivery method.
The product warranty of all the items at FastTech is 6 months unless otherwise mentioned in the product description. The warranty will start from the date of delivery. Within 3 months from shipment the faulty items will be replaced and shipped back free of cost and return shipping reimbursement of USD 40 or 50% of the product price will be made whichever is lower while within 6 months from shipment reimbursement will not be available. However, after 6 months the customers will be responsible for the shipping cost and the repair charges from the manufacturers will also be applicable. In case of wrongly delivered items the compnay will exchange the item for free or will provide full refund.