All Products have the delivery time scales next to the product on its respective page. Typically the goods will be shipped within 4 working days. Next Day Delivery is available on many brands and products. All of the deliveries are carried out by Two Man Delivery Teams to the room of your choice. It will be at the discretion of the delivery team if more people are needed to carry furniture to its destination. This will be arranged by the customer. The store offers free of cost deliveries on all orders over £200 and only charge £14.99 for all orders under £200.
All items are dispatched using a specialist furniture carrier. Once the items have been delivered into them or collected by them they will contact you via email or phone to book the delivery in. The couriers will need confirmation that you are able to accept the delivery of your items so if you have been left a message or sent an email it is vital that you get in touch with them to confirm the delivery.
Branded Furniture Direct assures 100% that you will like any of the ranges that you purchase from them. However, if you don't like it then you can return it within 30 days for a refund. You just need to contact the customer service and they will arrange a collection by their delivery partners. Where items are simply unwanted and you have notified the store within 7 days, any money which you have paid minus the cost of collection will be refunded provided the store has receive the goods in the original condition and packaging they were in at the time of delivery.
The specially-trained staff at Branded Furniture Direct checks your furniture to make sure it's up to the standards before it gets dispatched to you. Hence, the cases of damage upon delivery will be very rare. However, if you're unhappy with the quality, just contact the customer service of the store within 24 hours of delivery and send them a couple of photos of the damage and arrangements will be made for you in accordance with the situation.
Branded Furniture Direct has exclusive Showroom Deals. The store offers you fantastic furniture at severely discounted prices with free of cost delivery. These products may feature cosmetic wear, but rest assured, this is clearly pointed out all products are on display in the showroom. Every product is carefully evaluated and given a grading which can be found on their website in the Clearance section.