The footwear from Batz is made in Hungary and is of very high quality. Batz produces hand-made products for both men and women. The store has won Hungarian Brands Award in 2011, 2012, 2013 and 2014; SuperBrands Hungary Award in 2012, 2013 and 2014; Product of the Year Award in 2013; and Hungarian Product Award in 2012. The footwear industry professionals that work at Batz have more than 30 years of experience in footwear manufacturing. Batz produce products of special quality by following purpose-made processes under strict control. They manufacture lasting products that make customers loyal to their brand.
Yes, Batz does have a range of insoles available for its customers. Batz handmade shoe insoles are designed for all purposes; comfort insoles, sport insoles, orthotic handmade leather insoles for both men and women. If you need arch support, warm or the feeling of comfort for your feet, or you just need heel grip or heel lift, you can definitely find one of these products suitable. Batz shoe insoles are always made of high quality materials, genuine leather, cotton or wool, depending on their type.
Batz has a free of cost Standard UK delivery, which takes 3-5 working days to arrive. You can also opt for Express delivery which will cost costs you £9.99, and will take 2-3 days to arrive. The deliveries will be made via Amazon Logistics, Royal Mail and myHermes. If any products you've requested aren't in stock, the store will email you to notify. International shipping services are also available.
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the store has initiated the process of shipping it. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of the store within 24 hours of receiving the product. After looking into your complaint they will take an appropriate decision.
You have 30 calendar days to return an item from the date you received it. If 30 days have gone by since your purchase then Batz can’t offer you a refund or exchange. For return purposes, your item must be unused and in the same condition that you received it. Your item must be in the original packing and you return package must come with the receipt or proof of purchase. Please note that the rules are very different in case of all returns from outside of EU. You must contact the store before returning your item otherwise the store cannot accept any return claims under any circumstances. Batz only replaces items if they are defective, damaged or a wrong size. If you need to exchange it for another item then contact the customer service of Batz at their email.