Is there any guarantee on the quality of their products?
All of their products are backed up with a 100% satisfaction guarantee. They take full responsibility of the quality of their items and can assure you that you will absolutely love them. If not, you may return them for a full refund or an exchange. The store allows the customer to return them within a year.
If you have placed your order and the item is not in stock, they will back order that item for you. This means, you will receive it as soon as they are in stock again. They will keep you updated via email and you are free to cancel your order if you do not wish to wait.
Are there any video guides available on their items?
Yes, since most of the products sold here require technical work and may seem a bit tricky, there is a collection of installation help videos that you can view and watch for free. You will find them on their store with a proper step to step guide for each and every item.
Not all but most of their products can be purchased on discounted items. The store makes sure that each and every customer shops here without worrying about the price tag and this is possible with their economical prices, sale and discounts.